exceed.softbasegroup.com

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Brand Ambassadors

We are currently looking for Students to represent our products and be the first point of contact in schools. This includes the promoting of our products at social functions such as inter school sports and quiz competitions. Interested students should click Here to apply today.

Distributors

We are looking for Partners and Distributors for the other Regions especially the Ashanti, Central and Western Regions for bulk purchasers at wholesale prices. Click Here to contact us today.

Sales - Executives

We are currently looking for sales people for the Greater Accra and Tema area. If you believe you have what it takes to perform at the highest level click Here to apply today.

School Partnerships

We are currently looking for Schools to partner with. The Benefits include bulk purchase discounts, exclusive access to new Products before General public release, Some level of customisation and many more. Click Here to apply today.

 

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Frequently Asked Questions!

 

How do I install Exceed CD?

Exceed CD is very easy to use and install. It works on all the major platforms, that is Windows, Mac Osx and Linux. To install just put the CD into the CD tray and follow the instructions. We will be posting a video of the process shortly. If you are having problems installing it just contact us and we will help you through the installation process.

Can I install Exceed CD on more than one Computer?

picture of girl in front of a computer The Simple answer is No. So we ask our customers to make sure they use their primary computers. Once an installation takes place the CD will be locked. This is to ensure it cannot be duplicated or installed multiple times across different machines. We can tell when a CD has been installed or tampered with and use this on the basis for products defects and replacements.

How do I use a promotional Code?

From time to time we may run promotions. These may vary especially from the medium in which its received, but generally providing a discount on our products or services. To use it Just enter the three letter promotional code in your order form and the discount will automatically be reflected on the order. If a promotional code is no longer in use such as past its promotional period, it might still reflect as discounted on the order form but will be deemed non applicable in Payment.

What are my Payment Options?

We support a number of payments Systems such as Airtel Money, MTN Mobile Money and Tigo Pay. We also accept cash and cheques. A list of these can be found on the order page. No payment is actually taken on this site. A filled out order will be followed on by a phone call for fulfilment, this may be of any of the payment options listed on the order form. Once fulfilled, the consignment will be dispatched.

Do you have other Products?

picture of exceed cd We are currently Shipping exceed CD for BECE in the following subjects (English, Mathematics, Integrated Science and Social Studies) as we believe these have not changed much over the course of the JHS System. The rest of the BECE subjects are also available on request. We will also be introducing our Online System soon, so do watch this space.

When will my order be delivered?

Generally orders are dispatched within 48 hours of Payment with the aim of delivering in a week's time. Some remote parts of the Country might take longer or incur additional costs. A dispatch SMS, call or e-mail will be sent out to you and also on the date of delivery for your availability. Special arrangements can also be catered for if specified at the time of payment.
From time to time we might run promotions with different delivery schedules and costs.

Problems, Returns & Refunds

You can return your purchase to us within 30 days of the date you received the item if it has been damaged during delivery, is defective, has been incorrectly advertised or isn't what you ordered. We will issue a replacement (including return postage costs) at no additional cost. This will be dispatched by the same delivery option you originally selected. You may also opt for an alternative product or service of equal value.

Privacy Policy

Do we give you access to your information?
You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. You can do this by sending us an e-mail.
What about data security?
We take appropriate steps to maintain the security of your data at Exceed. You should understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended.

Terms & Conditions

This site and its contents are provided "as is" and Exceed makes no representation or warranty of any kind with respect to this site or any site or service accessible through this site. Exceed expressly disclaims all express and implied warranties including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In no event will Exceed be liable to any party for any direct, indirect, incidental, special, exemplary, consequential, or other damages (including, but not limited to, lost profits, business interruption, loss of programs or data) without regard to the form of action and whether in contract, tort, negligence, strict liability, or otherwise, arising out of or in connection with this site, any content on or accessed through this site or any site service linked to, or any copying, displaying, or use thereof.

What else should i know about?

We reserve the right to withdraw, redesign or replace digital products at any time.
If a subscription product is to be withdrawn, customers will be given 30 days notice and details of how to claim a refund for the remainder of their subscription.
We do not guarantee the Online product will be available at all times, though we will make best endeavours to ensure its availability from 9am to 5pm. We will from time to time suspend products for maintenance without liability to subscribers.
In the event that we shall be prevented by maintenance or circumstances beyond our reasonable control from providing the product, it shall be suspended for so long as such cause shall continue to have effect.

I have another question which is not on your list

image of Customer service rep Our customer service team are here to help. Our official working hours are from 9am to 5pm Monday to Fridays. However we have listed a Mobile number for out of office contacts. Please be considerate as we enjoy our time off just like you. +233 (0) 244 758 858

Where are you located?

14 Dadekotopon Street
East Legon
P.O. Box AN19059
Accra-North

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Call Us: +233 (0) 244 758 858 | E-mail Us: exceed@softbasegroup.com